Terms of service

Last updated: October 28, 2025

By accessing or placing an order through this website, you agree to be bound by the terms set out below, as well as our Shipping Policy, Privacy Policy, and Returns & Refunds Policy. Please read them carefully before using our services.

Throughout this site and our communications, the terms “Vintage Universe4U”, “we”, “us”, and “our” refer to Vintage Universe4U.

1. Business-to-Business (B2B) and Retail Sales

Vintage Universe4U operates as both a vintage fashion retailer and wholesale supplier. Depending on your purchase type, transactions may be considered business-to-business (B2B) or business-to-consumer (B2C).

For wholesale customers:

  • All orders are subject to B2B contract law.
  • UK and EU consumer protection laws (including right to cancel) do not apply to B2B transactions.
  • By completing a purchase, you agree to our Shipping Policy, Privacy Policy, Returns & Refunds Policy, and these Terms of Service.

2. Use of Our Website

You agree not to misuse this website or submit false, misleading, or fraudulent orders. We reserve the right to suspend or terminate access and/or cancel orders if misuse or fraud is suspected.

3. Pricing & Availability

All prices are subject to change without notice. Products are offered subject to availability. We reserve the right to limit quantities or discontinue items at any time without prior notice.

4. Payment Terms

Unless agreed otherwise in writing:

  • All payments must be made in full before dispatch.
  • Wholesale clients may be offered credit terms on a case-by-case basis, subject to approval.
  • We reserve the right to amend or withdraw any credit terms at any time.

5. Shipping & Duties

Please refer to our Shipping Policy for full details.

International customers are responsible for any import duties, taxes, or customs fees. These are not included in your order total and must be paid upon delivery. We are not liable for delays caused by customs or non-payment of duties.

6. Returns, Refunds & Product Condition

All items sold by Vintage Universe4U are vintage or pre-loved, which means some may show signs of age, wear, fading, or minor imperfections. This is part of the unique character and authenticity of vintage clothing.

Each item is inspected and categorized according to condition before listing or packing. While we strive for accuracy in grading, please note that minor variations may occur.

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

7. Intellectual Property

All content on this website (including text, product photos, graphics, and designs) is the intellectual property of Vintage Universe4U or its content suppliers. You may not copy, reproduce, or redistribute any content without prior written permission.

8. Force Majeure

We are not responsible for any delay or failure to perform our obligations due to circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, pandemics, strikes, transport disruptions, customs delays, or internet outages.

9. Limitation of Liability

Vintage Universe4U shall not be held liable for any indirect, incidental, or consequential damages, including loss of profit, business, or goodwill, arising from your use of our website or products.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Vintage Universe4U
10 Courtenay Road, East Lane Business Park,
Wembley, Middlesex, HA9 7ND
Tel: 07868176325
Email: hi@vintageuniverse4u.com

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